We have recently changed our direct debit service provider and all existing membership direct debits have been migrated across to the new provider. There is no need for you to take any action.
For a short time you may see that there are two LGF direct debit mandates showing on your account. Please do not do anything to correct this or you may inadvertently cancel your subscription. No further payments will be taken using the old mandate. The first payment (for existing members) using the new mandate will be taken on 1st January 2020. We will be emailing or writing to every existing direct debit member shortly to inform you individually of this change.
If you are not yet paying by direct debit please contact the membership administration team on firstname.lastname@example.org or call us on 020 7808 4180